Shipping Policy
Shipping Information
At AKN Organics, we work with trusted shipping partners to deliver your order as quickly and affordably as possible. We receive competitive freight rates and pass these savings directly on to our customers.
Shipping Rates
Australia & New Zealand
| Shipping Method | Weight | Cost |
|---|---|---|
| Standard Shipping | Up to 5kg | $12 AUD |
| Standard Shipping | Over 5kg | $18 AUD |
| Express Shipping | Up to 5kg | $15 AUD |
| Express Shipping | Over 5kg | $25 AUD |
United States
| Shipping Method | Weight | Cost |
|---|---|---|
| Standard Shipping | Up to 5kg | $20 USD |
| Standard Shipping | Over 5kg | $30 USD |
| DHL Express | Up to 5kg | $55 USD |
| DHL Express | Over 5kg | $75 USD |
Shipping costs are calculated at checkout based on your delivery location, order weight and selected shipping method.
Delivery Timeframes
Estimated delivery times are provided as a guide only and may vary depending on your location, courier network demand, weather events and customs processing.
Typical delivery estimates are:
Australia
-
Standard Shipping: 2–8 business days
-
Express Shipping: 1–4 business days
New Zealand
-
Standard Shipping: 5–10 business days
-
Express Shipping: 3–7 business days
United States
-
Standard Shipping: 7–15 business days
-
DHL Express: 3–7 business days
Orders are generally dispatched within 1–2 business days. Once your order has been shipped, you'll receive a confirmation email with tracking information where available.
International Orders & Customs
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges are not included in your purchase price or shipping cost and are the responsibility of the customer.
As customs regulations differ between countries, AKN Organics cannot predict or control these charges. We recommend checking your local import requirements before placing an order.
Please note that refunds cannot be provided for orders that are refused or returned due to unpaid customs duties, taxes or import restrictions.
Questions?
If you have any questions about shipping or delivery, please contact us at info@aknorganics.com.au and our team will be happy to assist.